relatio RT convinces of its services in the district Ammerland

Balingen/Wiefelstede. Recently many private households have decided to invest in a photovoltaic plant. The high demand was employed by many suppliers. Only few companies are characterized by efficient quality, reliable consulting and best service.

Satisfied customers are the best reference for companies. During the last years the photovoltaic technology quickly expanded to a favored market segment which is being persuaded by many suppliers. It is even more important for the corresponding company to contrast from competitors with expertise, quality and first-class service and convince the customer with this.

To reflect the satisfaction of their customers, relatio RT Nord has participated in a customer survey of the newspaper “Nordwest Zeitung“ which is called “Service competition“ within the framework of “Service WM“. Thereby 40 relatio customers were asked for their satisfaction and a corresponding statement. Finally they determined the customer relation index. The result is very pleasant: relatio RT Nord received a customer relation index of 95.24 %. This is a plus of nearly 20 % in comparison to the regional average. The asked customers assigned themselves to the category “delighted customers“. They would recommend relatio RT Nord and review the company as very strong competitor to others. For this success, relatio RT Nord received the “Service WM signet for excellent service quality“.

The ratio of price and service would be an important theme in connection to the relatively high investment. The customers know that the high-quality plants in connection with good consulting service and professional project execution of relatio RT Nord are worth its price. This means the customers have complete confidence in relatio RT Nord, especially in regards to the financial side. The interaction of all these factors offers a real added value to the customer in comparison to other products. relatio’s customers exactly benefit from that in the long run, which is obviously recognized and honored more and more – an intelligent trend, which warranties satisfaction.